Is Money Pilot Legit? Our Evidence-Based Review

If an ad claiming Money Pilot will track down unclaimed class-action settlement money for you just popped up on your feed, you probably should look into, “Is Money Pilot Legit?” before signing up for anything, and we are here to help you with that! When people search terms like “Money Pilot Reviews,” they usually do so because they fear a scam, or are, in fact, being scammed and being charged with something else. In this review, we will do our best to look at those cases, and use verifiable sources instead of whatever nonsense claims will be made on either side.

Money Pilot Review

Money Pilot (MoneyPilot.com) is essentially a subscription app that contains a way for users to unearth class-action lawsuit settlements and file claims for them. These lawsuits often include big tech companies like Amazon, Facebook, Apple, and many more. Money Pilot also claims to have a feature that logs into your bank account and will cancel forgotten recurring subscriptions.

There is no doubt that people do not show up to class-action lawsuits and settlements go unclaimed, because, well, they do not know that the lawsuit is going on. This is why Money Pilot claims to automate the entire process of finding lawsuits and filing claims for a small monthly fee, unlike people who do the work for free.

So, at a high level, the idea definitely is not a scam; the answer to the question, “Is Money Pilot Legit,” comes down to how well Money Pilot claims to do the work, and the reviews are mixed.

How to Interpret the Reviews

This is the section most reviews skip since it requires a more detailed breakdown of the app instead of showing the gross rating. Here is the breakdown:

The positive side: Trustpilot accounts indicate that Money Pilot enjoys very positive ratings, with users documenting that settlements are paid out successfully, and tracking the settlement is easier. The app has also been covered by a few independent non-paid placements, and, in those instances, the app has been described as operating within the court process of the settlement (the case has been closed) and the claim is being paid out.

The negative side: A different Money Pilot Trustpilot app listing enjoys a very negative rating, with most users rating the app one star. We have two groups of complaints. The first, and by far the larger group, is about Money Pilot’s unbusiness-like billing and cancellation policies. Subscriptions are automatic, and cancellations are obstructed. Many users have described this one-star listing as very poor customer service. None of these complaints are credibly alleging fraud.

The second group of complaints is much smaller, but it includes very serious claims: duplicate, traveling charges and obstructed contact with the app’s support. One reviewer even rated the app one star for Money Pilot, explaining that they are in the process of filing a bank dispute and an FTC complaint. Consider these types of complaints very carefully, as they describe very serious and credible issues, before purchasing a subscription.

One interesting observation: when reviewers express dissatisfaction, they are almost never referencing the non-functionality of the provided service, since they are not reporting fictitious settlements or claiming settlements that never happened. Rather, the complaints are almost completely regarding the transparency of the billing or the responsiveness of support.

Things That Are Worth Looking Into

Instead of taking the word of one single review website, including this one, look into the following on your own before you subscribe:

1. Understand the subscription details before you pay, and make sure you know information about the trial duration, renewal costs, and how often you are billed. Many complaints stem from registration being unclear about these.
2. Check the most recent Trustpilot and Better Business Bureau reviews on the day you are thinking about signing up. Recent reviews and responses to them can change, and you want the current information and not the old information.
3. Check the privacy policy and permissions before you pay. Money Pilot integrates with your bank account and does not provide a way to manually enter data, similar to Rocket Money. Decide for yourself what data you are signing away.
4. Always know the cancellation policy before you pay. You should be able to easily find how to cancel your subscription in the account settings and not just an email address. Always save pics of your confirmation after you cancel.
5. Accessing class action settlement funds is free, and every class action settlement that Money Pilot would submit is just as easy to submit on the settlement administrator’s website. The only value in the service that Money Pilot provides is that they are submitting on time and are not filing for financial convenience.

Is It Legit?

Money Pilot is not a settlement scheme; the class-action filings are legitimate. It is a legitimate service, but that does not necessarily equal a good service. It is important to take into consideration the numerous or incessant complaints about billing, especially complaints of unclear or unauthorized billing, and questions about how to cancel. Complaints of a more serious nature should be taken especially seriously. You are justified in being cautious when using this service and when entering payment information because, while this is a legitimate service, it is certainly not perfect.

Always read billing policies, keep documentation, and keep track of cancelations. Only assume a service is worth the cost when you are not willing to do the work to file your claims on your own.

FAQs:

1. Is Money Pilot a scam?

No. Money Pilot is a legitimate business; however, the class-action settlement system is not the best. Additionally, there are user complaints about a billing policy and cancellation problems, as well as complaints about unexplained, unauthorized charges. While there are class-action filings, issues remain.

2. Does Money Pilot cost money?

Yes. There are subscription fees that are not taken from your class-action settlement and are of Money Pilot’s own design.

3. Can I get the same settlements for free without using Money Pilot?

Absolutely. Class-action settlements are publicly accessible. You can find them and submit claims on any active class-action settlements without any fees on the settlement administrator’s official website. The utility of Money Pilot is in the convenience and deadline monitoring, not in proprietary information.

4. How do I cancel Money Pilot if I signed up?

You can access cancellation in the settings of your account and submit a cancel request before the due billing date. I recommend taking a screenshot or seeking an email confirmation of your cancellation. If you are charged after you’ve submitted cancellation or without your proactive approval, you can register this charge dispute with your bank or the issuer of your credit card.

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